Among the objectives of "Establishing a Best Practices Program for Electrical Contractors", is to clearly define the term "Best Practices" as it applies to electrical contractors. This research will also provide you with insight as to how to establish a best practices program that will set your company apart from others. Companies commonly use the expression "having the competitive edge" to describe groups of people who tend to stand out in a crowd. These are companies that have excelled where others have failed and those that consistently meet company goals. What sets them apart from others? What makes them the best?